
About The Client.
A leading Insurance Provider.
The Challenge.
-
Millions of customer facing documents and their duplicates being stored in cold storage
-
Inability to electronically and efficiently search for these documents
-
Inability to make smart policy change recommendations to customers based on events
Solutions We Offered.
-
An Ingestion platform that directly saves the client’s documents from their printing system.
-
A rich web based portals that cater to both internal and external audiences.
-
A web-service layer that has functions to do document retrieval, employee operations & document purge operations.
-
An advanced search engine that provides extremely fast search capabilities.
-
An Analytic Module to provide recommendations for policy changes to customers.
The Results.
-
High volume and optimal performing e-Archiving and retrieval/search system for operational ease
-
A state of the art recommendation engine that makes suitable and appropriate changes to customer existing policies